xMatters Ratings (September 2025)
This page breaks down xMatters ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand xMatters’s overall reputation. This data-driven overview will show you exactly how xMatters is rated - including how it compares to competitors.
xMatters's Overall Rating Summary
- Average Rating:4.5/5
- Total Reviews:1,127 reviews
- Sources:G2, Capterra, Trustradius, Getapp, Softwareadvice, Facebook
- Last updated:September 1, 2025
xMatters Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.5/5 | 671+ reviews | 01.09.25 |
 Capterra | 4.6/5 | 141+ reviews | 01.09.25 |
 Trustradius | 5/5 | 18+ reviews | 07.07.25 |
 Getapp | 4.6/5 | 141+ reviews | 01.09.25 |
 Softwareadvice | 4.6/5 | 141+ reviews | 01.09.25 |
 Facebook | 3.9/5 | 15+ reviews | 03.02.25 |
What is xMatters?
xMatters is a service reliability platform that automates workflows, ensures applications are always working, and rapidly delivers products at scale. It offers features such as workflow automation, frictionless on-call management, adaptive incident management, and actionable analytics to optimize operations through AI and automation. The platform supports seamless integration with existing systems and provides targeted, context-rich notifications to improve response times and reduce business disruptions.
🤔 xMatters vs Competitors: How Do Ratings Compare?
Check out xMatters AlternativesFrequently Asked Questions
How trustworthy is xMatters?
According to G2 and Capterra review sites xMatters holds ratings of 4.5/5 and 4.6/5 respectively from 812 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is xMatters rated?
xMatters has an average star rating of 4.5 out of 5 stars based on average of 1,127 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from xMatters public reviews pages on platforms: G2, Capterra, Trustradius, Getapp, Softwareadvice, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for xMatters is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.