Usersnap Ratings (September 2025)
This page breaks down Usersnap ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Usersnap’s overall reputation. This data-driven overview will show you exactly how Usersnap is rated - including how it compares to competitors.
Usersnap's Overall Rating Summary
- Average Rating:4.7/5
- Total Reviews:300 reviews
- Sources:G2, Capterra, Trustradius, Producthunt, Getapp, Softwareadvice, Wordpress, Facebook
- Last updated:September 1, 2025
Usersnap Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.6/5 | 90+ reviews | 01.09.25 |
 Capterra | 4.8/5 | 48+ reviews | 01.09.25 |
 Trustradius | 4/5 | 5+ reviews | 04.05.25 |
 Producthunt | 5/5 | 43+ reviews | 07.07.25 |
 Getapp | 4.8/5 | 48+ reviews | 01.09.25 |
 Softwareadvice | 4.8/5 | 48+ reviews | 01.09.25 |
 Wordpress | 4.1/5 | 7+ reviews | 06.04.25 |
 Facebook | 5/5 | 11+ reviews | 01.09.25 |
What is Usersnap?
Usersnap is a user feedback platform that helps capture, organize, respond, and scale user feedback all in one place. Key features include in-product feedback tools, bug tracking with Jira integration, and feature validation through user sentiment analysis. The platform supports over 50 integrations, including Slack, Zendesk, and GitHub, and offers capabilities like targeted micro surveys, screen capture feedback, and technical metadata fetching.
🤔 Usersnap vs Competitors: How Do Ratings Compare?
Check out Usersnap AlternativesFrequently Asked Questions
How trustworthy is Usersnap?
According to G2 and Capterra review sites Usersnap holds ratings of 4.6/5 and 4.8/5 respectively from 138 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.
How many stars is Usersnap rated?
Usersnap has an average star rating of 4.7 out of 5 stars based on average of 300 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Usersnap public reviews pages on platforms: G2, Capterra, Trustradius, Producthunt, Getapp, Softwareadvice, Wordpress, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Usersnap is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.