Upwork Ratings (September 2025)
This page breaks down Upwork ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Upwork’s overall reputation. This data-driven overview will show you exactly how Upwork is rated - including how it compares to competitors.
Upwork's Overall Rating Summary
- Average Rating:4.6/5
- Total Reviews:2,033 reviews
- Sources:G2, Capterra, Trustradius, Gartner, Producthunt, Facebook
- Last updated:September 1, 2025
Upwork Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.6/5 | 1,787+ reviews | 07.07.25 |
 Capterra | 4.4/5 | 128+ reviews | 06.03.25 |
 Trustradius | 4/5 | 73+ reviews | 06.03.25 |
 Gartner | 3.8/5 | 27+ reviews | 01.09.25 |
 Producthunt | 5/5 | 1+ reviews | 22.09.24 |
 Facebook | 5/5 | 17+ reviews | 05.08.25 |
What is Upwork?
Upwork offers a Talent Marketplace™ where clients can post jobs and hire professionals across various categories such as Development & IT, Design & Creative, and Sales & Marketing. The platform also features a Project Catalog™ for browsing and purchasing ready-to-start services, and Consultations for getting expert advice. Upwork provides tools for hiring, classifying, and paying talent, ensuring a secure and efficient workflow for businesses.
🤔 Upwork vs Competitors: How Do Ratings Compare?
Check out Upwork AlternativesFrequently Asked Questions
How trustworthy is Upwork?
According to G2 and Capterra review sites Upwork holds ratings of 4.6/5 and 4.4/5 respectively from 1,915 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.
How many stars is Upwork rated?
Upwork has an average star rating of 4.6 out of 5 stars based on average of 2,033 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Upwork public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Producthunt, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Upwork is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.