TestRail Ratings (September 2025)
This page breaks down TestRail ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand TestRail’s overall reputation. This data-driven overview will show you exactly how TestRail is rated - including how it compares to competitors.
TestRail's Overall Rating Summary
- Average Rating:4.3/5
- Total Reviews:1,158 reviews
- Sources:G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice, Omr
- Last updated:September 1, 2025
TestRail Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.4/5 | 601+ reviews | 01.09.25 |
 Capterra | 4.3/5 | 174+ reviews | 01.09.25 |
 Trustradius | 3.5/5 | 26+ reviews | 04.05.25 |
 Gartner | 3.8/5 | 8+ reviews | 01.09.25 |
 Getapp | 4.3/5 | 174+ reviews | 01.09.25 |
 Softwareadvice | 4.3/5 | 174+ reviews | 01.09.25 |
 Omr | 4/5 | 1+ reviews | 01.09.25 |
What is TestRail?
TestRail's Quality OS is a centralized QA platform that allows teams to build, connect, and optimize testing processes, offering features like test management, traceability, test automation, and real-time analytics. It integrates with DevOps pipelines, test automation frameworks, and issue-tracking tools, providing instant traceability and detailed coverage. The platform is designed to improve efficiency, visibility, and confidence in QA, supporting compliance and scalability for enterprises.
🤔 TestRail vs Competitors: How Do Ratings Compare?
Check out TestRail AlternativesFrequently Asked Questions
How trustworthy is TestRail?
According to G2 and Capterra review sites TestRail holds ratings of 4.4/5 and 4.3/5 respectively from 775 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is TestRail rated?
TestRail has an average star rating of 4.3 out of 5 stars based on average of 1,158 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from TestRail public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice, Omr. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for TestRail is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.