tawk.to Ratings (September 2025)
This page breaks down tawk.to ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand tawk.to’s overall reputation. This data-driven overview will show you exactly how tawk.to is rated - including how it compares to competitors.
tawk.to's Overall Rating Summary
- Average Rating:4.3/5
- Total Reviews:1,574 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Shopify, Getapp, Softwareadvice, Producthunt, Omr
- Last updated:September 1, 2025
tawk.to Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.5/5 | 192+ reviews | 01.09.25 |
 Capterra | 4.6/5 | 341+ reviews | 01.09.25 |
 Trustpilot | 2.6/5 | 97+ reviews | 01.09.25 |
 Trustradius | 4/5 | 19+ reviews | 01.09.25 |
 Shopify | 3.8/5 | 239+ reviews | 07.07.25 |
 Getapp | 4.6/5 | 341+ reviews | 01.09.25 |
 Softwareadvice | 4.6/5 | 341+ reviews | 01.09.25 |
 Producthunt | 5/5 | 2+ reviews | 07.07.25 |
 Omr | 4.8/5 | 2+ reviews | 07.07.25 |
What is tawk.to?
tawk.to offers a free, customizable live chat and customer communication platform with features like Live Chat, Ticketing, CRM, Knowledge Base, and AI Assist. It allows businesses to monitor and chat with website visitors, respond to support tickets, organize contacts, and create a Help Center, all while ensuring secure communication and data encryption. Additional capabilities include real-time customer activity monitoring, team collaboration, and extensive language support, making it a comprehensive solution for customer engagement.
🤔 tawk.to vs Competitors: How Do Ratings Compare?
Check out tawk.to AlternativesFrequently Asked Questions
How trustworthy is tawk.to?
According to Capterra and G2 review sites tawk.to holds ratings of 4.6/5 and 4.5/5 respectively from 533 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.
How many stars is tawk.to rated?
tawk.to has an average star rating of 4.3 out of 5 stars based on average of 1,574 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from tawk.to public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Shopify, Getapp, Softwareadvice, Producthunt, Omr. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for tawk.to is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.