SurveyMonkey Ratings (September 2025)
This page breaks down SurveyMonkey ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand SurveyMonkey’s overall reputation. This data-driven overview will show you exactly how SurveyMonkey is rated - including how it compares to competitors.
SurveyMonkey's Overall Rating Summary
- Average Rating:4.5/5
- Total Reviews:56,265 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Gartner, Getapp, Softwareadvice
- Last updated:September 1, 2025
SurveyMonkey Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.4/5 | 23,059+ reviews | 05.08.25 |
 Capterra | 4.6/5 | 10,395+ reviews | 01.09.25 |
 Trustpilot | 2.9/5 | 869+ reviews | 05.08.25 |
 Trustradius | 4/5 | 1,082+ reviews | 01.09.25 |
 Gartner | 4.4/5 | 70+ reviews | 05.08.25 |
 Getapp | 4.6/5 | 10,395+ reviews | 01.09.25 |
 Softwareadvice | 4.6/5 | 10,395+ reviews | 01.09.25 |
What is SurveyMonkey?
SurveyMonkey offers data-driven insights from online surveys, customizable online forms for collecting information and payments, and built-in AI for creating better surveys and spotting insights quickly. It integrates with 100+ apps and plug-ins, and provides purpose-built solutions for market research needs. SurveyMonkey also features a wide range of templates for various use cases, including customer satisfaction, website feedback, and employee engagement.
🤔 SurveyMonkey vs Competitors: How Do Ratings Compare?
Check out SurveyMonkey AlternativesFrequently Asked Questions
How trustworthy is SurveyMonkey?
According to G2 and Capterra review sites SurveyMonkey holds ratings of 4.4/5 and 4.6/5 respectively from 33,454 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is SurveyMonkey rated?
SurveyMonkey has an average star rating of 4.5 out of 5 stars based on average of 56,265 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from SurveyMonkey public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Gartner, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for SurveyMonkey is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.