Sumsub Ratings (September 2025)
This page breaks down Sumsub ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Sumsub’s overall reputation. This data-driven overview will show you exactly how Sumsub is rated - including how it compares to competitors.
Sumsub's Overall Rating Summary
- Average Rating:4.3/5
- Total Reviews:712 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Gartner, Getapp, Softwareadvice, Producthunt
- Last updated:September 1, 2025
Sumsub Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.6/5 | 103+ reviews | 01.09.25 |
 Capterra | 4.7/5 | 69+ reviews | 01.09.25 |
 Trustpilot | 4/5 | 375+ reviews | 03.02.25 |
 Trustradius | 4/5 | 8+ reviews | 01.09.25 |
 Gartner | 4.7/5 | 16+ reviews | 05.08.25 |
 Getapp | 4.7/5 | 70+ reviews | 05.08.25 |
 Softwareadvice | 4.7/5 | 69+ reviews | 01.09.25 |
 Producthunt | 5/5 | 2+ reviews | 01.09.25 |
What is Sumsub?
Sumsub offers a comprehensive identity verification platform that handles user, business, and transaction verifications through a single dashboard, ensuring compliance and fraud prevention. Key features include User Verification, Business Verification, Transaction Monitoring, and Fraud Prevention, utilizing advanced ML algorithms and AI-based OCR for global document verification. The platform supports various industries such as Fintech, Crypto, and Online Gaming, and provides integrations like Web and Mobile SDKs and API for seamless user onboarding and monitoring.
🤔 Sumsub vs Competitors: How Do Ratings Compare?
Check out Sumsub AlternativesFrequently Asked Questions
How trustworthy is Sumsub?
According to Trustpilot and G2 review sites Sumsub holds ratings of 4/5 and 4.6/5 respectively from 478 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Sumsub rated?
Sumsub has an average star rating of 4.3 out of 5 stars based on average of 712 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Sumsub public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Gartner, Getapp, Softwareadvice, Producthunt. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Sumsub is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.