Smith.ai Virtual Receptionists Ratings (September 2025)

This page breaks down Smith.ai Virtual Receptionists ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Smith.ai Virtual Receptionists’s overall reputation. This data-driven overview will show you exactly how Smith.ai Virtual Receptionists is rated - including how it compares to competitors.

Smith.ai Virtual Receptionists's Overall Rating Summary

  • Average Rating:4.6/5
  • Total Reviews:510 reviews
  • Sources:G2, Trustpilot, Trustradius, Capterra, Softwareadvice, Facebook
  • Last updated:September 1, 2025

Smith.ai Virtual Receptionists Ratings by Source

PlatformRatingReviewsLast Update
G2 logoG2
4.8/5
74+ reviews23.09.24
Trustpilot logoTrustpilot
4.5/5
296+ reviews01.09.25
Trustradius logoTrustradius
4.5/5
19+ reviews13.01.25
Capterra logoCapterra
4.8/5
30+ reviews01.09.25
Softwareadvice logoSoftwareadvice
4.8/5
30+ reviews07.07.25
Facebook logoFacebook
4.5/5
61+ reviews07.07.25

What is Smith.ai Virtual Receptionists?

Smith.ai offers Virtual Receptionists for phone answering, intake, and scheduling, Outreach Campaigns for outsourced sales development, and Web Chat with live-staffed chat powered by AI. Their AI and human agents provide 24/7 customer engagement, integrating with over 5,000 software systems for real-time syncing. They cater to various industries including law firms, home services, and marketing agencies, and offer features like lead screening, appointment booking, and call intelligence.

�� Smith.ai Virtual Receptionists vs Competitors: How Do Ratings Compare?

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Frequently Asked Questions

How trustworthy is Smith.ai Virtual Receptionists?

According to Trustpilot and G2 review sites Smith.ai Virtual Receptionists holds ratings of 4.5/5 and 4.8/5 respectively from 370 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.

How many stars is Smith.ai Virtual Receptionists rated?

Smith.ai Virtual Receptionists has an average star rating of 4.6 out of 5 stars based on average of 510 reviews as of September 2025.

Where does the rating data come from?

The ratings are pulled from Smith.ai Virtual Receptionists public reviews pages on platforms: G2, Trustpilot, Trustradius, Capterra, Softwareadvice, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.

How overall average rating for Smith.ai Virtual Receptionists is calculated?

The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.