Smartsupp Ratings (September 2025)
This page breaks down Smartsupp ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Smartsupp’s overall reputation. This data-driven overview will show you exactly how Smartsupp is rated - including how it compares to competitors.
Smartsupp's Overall Rating Summary
- Average Rating:4.6/5
- Total Reviews:2,175 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Getapp, Softwareadvice, Shopify
- Last updated:September 1, 2025
Smartsupp Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.7/5 | 915+ reviews | 01.09.25 |
 Capterra | 4.6/5 | 343+ reviews | 01.09.25 |
 Trustpilot | 4.1/5 | 191+ reviews | 01.09.25 |
 Trustradius | 4.5/5 | 36+ reviews | 01.09.25 |
 Getapp | 4.6/5 | 343+ reviews | 01.09.25 |
 Softwareadvice | 4.6/5 | 343+ reviews | 01.09.25 |
 Shopify | 3/5 | 4+ reviews | 01.09.25 |
What is Smartsupp?
Smartsupp offers a suite of tools including Live Chat, Chatbot, Lead Generation, and AI Engage to help businesses connect with visitors, automate sales and customer care processes, and capture leads effectively. Their solutions are designed for customer care and e-commerce, providing features like personalized messages, conversational AI chatbots, and educational resources through Smartsupp Academy. The platform is trusted by over 100,000 customers worldwide, boasting significant increases in conversion rates, sales leads, and customer satisfaction.
🤔 Smartsupp vs Competitors: How Do Ratings Compare?
Check out Smartsupp AlternativesFrequently Asked Questions
How trustworthy is Smartsupp?
According to G2 and Capterra review sites Smartsupp holds ratings of 4.7/5 and 4.6/5 respectively from 1,258 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.
How many stars is Smartsupp rated?
Smartsupp has an average star rating of 4.6 out of 5 stars based on average of 2,175 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Smartsupp public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Getapp, Softwareadvice, Shopify. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Smartsupp is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.