Smartsheet Ratings (September 2025)
This page breaks down Smartsheet ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Smartsheet’s overall reputation. This data-driven overview will show you exactly how Smartsheet is rated - including how it compares to competitors.
Smartsheet's Overall Rating Summary
- Average Rating:4.4/5
- Total Reviews:33,318 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Gartner, Getapp, Softwareadvice
- Last updated:September 1, 2025
Smartsheet Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.4/5 | 20,665+ reviews | 01.09.25 |
 Capterra | 4.5/5 | 3,467+ reviews | 01.09.25 |
 Trustpilot | 1.4/5 | 95+ reviews | 01.09.25 |
 Trustradius | 4/5 | 909+ reviews | 01.09.25 |
 Gartner | 4.6/5 | 1,248+ reviews | 05.08.25 |
 Getapp | 4.5/5 | 3,467+ reviews | 01.09.25 |
 Softwareadvice | 4.5/5 | 3,467+ reviews | 01.09.25 |
What is Smartsheet?
Smartsheet is an enterprise work management platform that helps manage projects, automate workflows, and build solutions at scale. Key features include automation, team collaboration, dashboards and reporting, proofing, account administration, integrations, digital asset management, resource management, portfolio management, secure request management, intelligent workflows, and no-code work apps. It is trusted by over 90% of Fortune 100 companies and offers professional services, support, and training to accelerate time to value.
🤔 Smartsheet vs Competitors: How Do Ratings Compare?
Check out Smartsheet AlternativesFrequently Asked Questions
How trustworthy is Smartsheet?
According to G2 and Capterra review sites Smartsheet holds ratings of 4.4/5 and 4.5/5 respectively from 24,132 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Smartsheet rated?
Smartsheet has an average star rating of 4.4 out of 5 stars based on average of 33,318 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Smartsheet public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Gartner, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Smartsheet is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.