This page breaks down Smartlook ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Smartlook’s overall reputation. This data-driven overview will show you exactly how Smartlook is rated - including how it compares to competitors.

Smartlook's Overall Rating Summary

  • Average Rating:4.4/5
  • Total Reviews:1,840 reviews
  • Sources:G2, Capterra, Trustpilot, Trustradius, Gartner, Producthunt, Getapp, Softwareadvice, Facebook, Omr
  • Last updated:September 1, 2025

Smartlook Ratings by Source

PlatformRatingReviewsLast Update
G2 logoG2
4.6/5
872+ reviews01.09.25
Capterra logoCapterra
4.7/5
136+ reviews01.09.25
Trustpilot logoTrustpilot
2.6/5
16+ reviews01.09.25
Trustradius logoTrustradius
4/5
302+ reviews01.09.25
Gartner logoGartner
3.9/5
18+ reviews01.09.25
Producthunt logoProducthunt
4.7/5
41+ reviews07.07.25
Getapp logoGetapp
4.7/5
136+ reviews01.09.25
Softwareadvice logoSoftwareadvice
4.7/5
136+ reviews01.09.25
Facebook logoFacebook
4/5
168+ reviews04.02.25
Omr logoOmr
4.4/5
15+ reviews05.08.25

What is Smartlook?

Smartlook offers comprehensive product analytics and visual user insights through features like session recordings, heatmaps, events, funnels, and crash reports. It supports cross-platform analytics for web and mobile, and integrates with over 50 tools including Salesforce, Slack, and HubSpot. Smartlook provides advanced filtering capabilities, instant heatmap generation, and detailed user behavior analysis to help improve conversion rates and user experience.

🤔 Smartlook vs Competitors: How Do Ratings Compare?

Check out Smartlook Alternatives

Frequently Asked Questions

How trustworthy is Smartlook?

According to G2 and Trustradius review sites Smartlook holds ratings of 4.6/5 and 4/5 respectively from 1,174 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.

How many stars is Smartlook rated?

Smartlook has an average star rating of 4.4 out of 5 stars based on average of 1,840 reviews as of September 2025.

Where does the rating data come from?

The ratings are pulled from Smartlook public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Gartner, Producthunt, Getapp, Softwareadvice, Facebook, Omr. We update these ratings monthly to ensure they reflect the most current customer feedback.

How overall average rating for Smartlook is calculated?

The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.