Smaply Ratings (September 2025)
This page breaks down Smaply ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Smaply’s overall reputation. This data-driven overview will show you exactly how Smaply is rated - including how it compares to competitors.
Smaply's Overall Rating Summary
- Average Rating:4.4/5
- Total Reviews:81 reviews
- Sources:G2, Capterra, Trustradius, Producthunt, Getapp, Softwareadvice, Facebook
- Last updated:September 1, 2025
Smaply Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.5/5 | 15+ reviews | 01.09.25 |
 Capterra | 4.4/5 | 20+ reviews | 01.09.25 |
 Trustradius | 3.5/5 | 3+ reviews | 08.06.25 |
 Producthunt | 5/5 | 1+ reviews | 04.05.25 |
 Getapp | 4.4/5 | 20+ reviews | 01.09.25 |
 Softwareadvice | 4.4/5 | 20+ reviews | 01.09.25 |
 Facebook | 5/5 | 2+ reviews | 05.08.25 |
What is Smaply?
Smaply 3.0 is an all-new tool for customer journey mapping and management, allowing users to create customer journey maps, collaborate in real-time, and manage maps from one central tool. Key features include a drag-and-drop editor, the ability to link customer journey maps into structured hierarchies, and tools for evaluating touchpoints and prioritizing pain points. The software is enterprise-ready, GDPR compliant, ISO 27001 certified, and offers customizable journey maps and service blueprints.
🤔 Smaply vs Competitors: How Do Ratings Compare?
Check out Smaply AlternativesFrequently Asked Questions
How trustworthy is Smaply?
According to Capterra and G2 review sites Smaply holds ratings of 4.4/5 and 4.5/5 respectively from 35 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Smaply rated?
Smaply has an average star rating of 4.4 out of 5 stars based on average of 81 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Smaply public reviews pages on platforms: G2, Capterra, Trustradius, Producthunt, Getapp, Softwareadvice, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Smaply is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.