Slack Ratings (September 2025)
This page breaks down Slack ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Slack’s overall reputation. This data-driven overview will show you exactly how Slack is rated - including how it compares to competitors.
Slack's Overall Rating Summary
- Average Rating:4.6/5
- Total Reviews:126,326 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Gartner, Producthunt, Getapp, Softwareadvice
- Last updated:September 1, 2025
Slack Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.5/5 | 35,750+ reviews | 01.09.25 |
 Capterra | 4.7/5 | 24,092+ reviews | 01.09.25 |
 Trustpilot | 2.1/5 | 319+ reviews | 01.09.25 |
 Trustradius | 4.5/5 | 9,285+ reviews | 04.05.25 |
 Gartner | 4.6/5 | 6,876+ reviews | 01.09.25 |
 Producthunt | 4.7/5 | 1,822+ reviews | 04.05.25 |
 Getapp | 4.7/5 | 24,090+ reviews | 01.09.25 |
 Softwareadvice | 4.7/5 | 24,092+ reviews | 01.09.25 |
What is Slack?
Slack offers features such as Channels for organizing teams, Slack Connect for external collaboration, Messaging for team chats, Huddles for audio and video meetings, and Clips for recording and sharing updates. Automation capabilities include Workflow Builder to automate tasks and Apps & Integrations to bring tools into Slack. Additional features include Search for shared knowledge, Canvas for creating flexible documents, File Sharing, and Slack AI to save time and work smarter.
🤔 Slack vs Competitors: How Do Ratings Compare?
Check out Slack AlternativesFrequently Asked Questions
How trustworthy is Slack?
According to G2 and Capterra review sites Slack holds ratings of 4.5/5 and 4.7/5 respectively from 59,842 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Slack rated?
Slack has an average star rating of 4.6 out of 5 stars based on average of 126,326 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Slack public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Gartner, Producthunt, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Slack is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.