Shopify Ratings (September 2025)
This page breaks down Shopify ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Shopify’s overall reputation. This data-driven overview will show you exactly how Shopify is rated - including how it compares to competitors.
Shopify's Overall Rating Summary
- Average Rating:4.4/5
- Total Reviews:52,612 reviews
- Sources:G2, Capterra, Trustpilot, Shopify, Trustradius, Getapp, Gartner, Softwareadvice
- Last updated:September 1, 2025
Shopify Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.4/5 | 4,707+ reviews | 01.09.25 |
 Capterra | 4.5/5 | 6,606+ reviews | 01.09.25 |
 Trustpilot | 1.3/5 | 3,707+ reviews | 01.09.25 |
 Shopify | 4.9/5 | 23,224+ reviews | 04.05.25 |
 Trustradius | 4.5/5 | 653+ reviews | 05.08.25 |
 Getapp | 4.5/5 | 6,600+ reviews | 01.09.25 |
 Gartner | 4.5/5 | 515+ reviews | 05.08.25 |
 Softwareadvice | 4.5/5 | 6,600+ reviews | 05.08.25 |
What is Shopify?
Shopify offers a comprehensive suite of tools for building and managing an online store, including a drag-and-drop store creator, customizable templates, and a variety of business apps. It supports multiple sales channels, such as online, in-person, and global sales, with features like social media integrations, world-class checkout, and a flexible POS system. Additionally, Shopify provides built-in marketing tools, inventory management, and financial services to streamline business operations and drive growth.
🤔 Shopify vs Competitors: How Do Ratings Compare?
Check out Shopify AlternativesFrequently Asked Questions
How trustworthy is Shopify?
According to Capterra and G2 review sites Shopify holds ratings of 4.5/5 and 4.4/5 respectively from 11,313 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Shopify rated?
Shopify has an average star rating of 4.4 out of 5 stars based on average of 52,612 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Shopify public reviews pages on platforms: G2, Capterra, Trustpilot, Shopify, Trustradius, Getapp, Gartner, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Shopify is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.