Shop Boss Ratings (September 2025)
This page breaks down Shop Boss ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Shop Boss’s overall reputation. This data-driven overview will show you exactly how Shop Boss is rated - including how it compares to competitors.
Shop Boss's Overall Rating Summary
- Average Rating:4.5/5
- Total Reviews:261 reviews
- Sources:G2, Capterra, Getapp, Softwareadvice
- Last updated:September 1, 2025
Shop Boss Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.3/5 | 3+ reviews | 05.08.25 |
 Capterra | 4.5/5 | 86+ reviews | 05.08.25 |
 Getapp | 4.5/5 | 86+ reviews | 05.08.25 |
 Softwareadvice | 4.5/5 | 86+ reviews | 05.08.25 |
What is Shop Boss?
Shop Boss is a leading shop management software for independent auto repair shops, offering features such as an auto repair labor guide, estimating, parts ordering, markup calculator, and customer self-check-in. It is a web-based application that integrates with major industry applications and websites, allowing access anytime, anywhere on any WiFi-capable device. Additional features include a customer portal, business intelligence dashboard, appointment scheduling system, QuickVIN service, and email and text notifications for customer communication.
🤔 Shop Boss vs Competitors: How Do Ratings Compare?
Check out Shop Boss AlternativesFrequently Asked Questions
How trustworthy is Shop Boss?
According to Capterra and G2 review sites Shop Boss holds ratings of 4.5/5 and 4.3/5 respectively from 89 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Shop Boss rated?
Shop Boss has an average star rating of 4.5 out of 5 stars based on average of 261 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Shop Boss public reviews pages on platforms: G2, Capterra, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Shop Boss is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.