This page breaks down ServiceNow Cloud Observability (formerly LightStep) ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand ServiceNow Cloud Observability (formerly LightStep)’s overall reputation. This data-driven overview will show you exactly how ServiceNow Cloud Observability (formerly LightStep) is rated - including how it compares to competitors.

ServiceNow Cloud Observability (formerly LightStep)'s Overall Rating Summary

  • Average Rating:4.6/5
  • Total Reviews:20 reviews
  • Sources:G2
  • Last updated:September 1, 2025

ServiceNow Cloud Observability (formerly LightStep) Ratings by Source

PlatformRatingReviewsLast Update
G2 logoG2
4.6/5
20+ reviews01.09.25

What is ServiceNow Cloud Observability (formerly LightStep)?

Nobl9 integrates with ServiceNow Cloud Observability to establish service level objectives (SLOs) from performance data captured through distributed traces. Supported features include event logs, query checker, and various query parameters such as query interval, delay, jitter, and timeout. Users can configure SLOs using metric types like Unified Query Language (UQL), Latency Threshold, Error Threshold, and Error Ratio, with authentication requiring Lightstep Organization ID, Project Name, and Stream ID.

🤔 ServiceNow Cloud Observability (formerly LightStep) vs Competitors: How Do Ratings Compare?

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Frequently Asked Questions

How trustworthy is ServiceNow Cloud Observability (formerly LightStep)?

According to G2 review site ServiceNow Cloud Observability (formerly LightStep) holds rating of 4.6/5, indicating a strong level of trust and satisfaction among users as of September 2025.

How many stars is ServiceNow Cloud Observability (formerly LightStep) rated?

ServiceNow Cloud Observability (formerly LightStep) has an average star rating of 4.6 out of 5 stars based on average of 20 reviews as of September 2025.

Where does the rating data come from?

The ratings are pulled from ServiceNow Cloud Observability (formerly LightStep) public reviews pages on platforms: G2. We update these ratings monthly to ensure they reflect the most current customer feedback.

How overall average rating for ServiceNow Cloud Observability (formerly LightStep) is calculated?

The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.