Sendbird Ratings (September 2025)
This page breaks down Sendbird ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Sendbird’s overall reputation. This data-driven overview will show you exactly how Sendbird is rated - including how it compares to competitors.
Sendbird's Overall Rating Summary
- Average Rating:4.5/5
- Total Reviews:252 reviews
- Sources:G2, Capterra, Trustradius, Producthunt, Shopify, Trustpilot, Getapp, Softwareadvice
- Last updated:September 1, 2025
Sendbird Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.6/5 | 94+ reviews | 01.09.25 |
 Capterra | 4.2/5 | 31+ reviews | 01.09.25 |
 Trustradius | 4.5/5 | 2+ reviews | 01.09.25 |
 Producthunt | 4.9/5 | 30+ reviews | 01.09.25 |
 Shopify | 4.8/5 | 32+ reviews | 06.03.25 |
 Trustpilot | 3.2/5 | 1+ reviews | 01.09.25 |
 Getapp | 4.2/5 | 31+ reviews | 01.09.25 |
 Softwareadvice | 4.2/5 | 31+ reviews | 01.09.25 |
What is Sendbird?
Sendbird offers APIs for better customer communications, enabling modern messaging experiences that enhance customer reach, engagement, and satisfaction. Key features include business messaging, in-app chat, voice, video capabilities, and AI chatbots, all designed to improve user engagement and retention. The platform supports enterprise-level scale, security, and compliance, with intuitive APIs, sample apps, tutorials, and free trials to facilitate easy integration.
🤔 Sendbird vs Competitors: How Do Ratings Compare?
Check out Sendbird AlternativesFrequently Asked Questions
How trustworthy is Sendbird?
According to G2 and Producthunt review sites Sendbird holds ratings of 4.6/5 and 4.9/5 respectively from 124 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.
How many stars is Sendbird rated?
Sendbird has an average star rating of 4.5 out of 5 stars based on average of 252 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Sendbird public reviews pages on platforms: G2, Capterra, Trustradius, Producthunt, Shopify, Trustpilot, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Sendbird is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.