Salesforce Platform Ratings (September 2025)
This page breaks down Salesforce Platform ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Salesforce Platform’s overall reputation. This data-driven overview will show you exactly how Salesforce Platform is rated - including how it compares to competitors.
Salesforce Platform's Overall Rating Summary
- Average Rating:4.2/5
- Total Reviews:8,476 reviews
- Sources:G2, Capterra, Trustpilot, Gartner, Trustradius, Getapp, Softwareadvice
- Last updated:September 1, 2025
Salesforce Platform Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.5/5 | 3,237+ reviews | 01.09.25 |
 Capterra | 4.4/5 | 373+ reviews | 01.09.25 |
 Trustpilot | 1.4/5 | 566+ reviews | 01.09.25 |
 Gartner | 4.1/5 | 271+ reviews | 01.09.25 |
 Trustradius | 4.3/5 | 3,284+ reviews | 13.01.25 |
 Getapp | 4.4/5 | 372+ reviews | 01.09.25 |
 Softwareadvice | 4.4/5 | 373+ reviews | 01.09.25 |
What is Salesforce Platform?
Salesforce offers a platform with productivity-boosting CRM services, including AI, app-building, analytics, and third-party apps. Key features include Salesforce Einstein for AI, Lightning UX for customizable user experiences, a mobile-first CRM platform, AppExchange with over 4,000 prebuilt apps, robust security architecture, integration services, AI-augmented analytics, IoT connectivity, enterprise-level collaboration tools, intelligent search, federated identity management, developer tools, metadata architecture, and multitenancy. More than 150,000 customers trust Salesforce to help them compete and grow.
🤔 Salesforce Platform vs Competitors: How Do Ratings Compare?
Check out Salesforce Platform AlternativesFrequently Asked Questions
How trustworthy is Salesforce Platform?
According to G2 and Trustradius review sites Salesforce Platform holds ratings of 4.5/5 and 4.3/5 respectively from 6,521 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Salesforce Platform rated?
Salesforce Platform has an average star rating of 4.2 out of 5 stars based on average of 8,476 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Salesforce Platform public reviews pages on platforms: G2, Capterra, Trustpilot, Gartner, Trustradius, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Salesforce Platform is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.