This page breaks down Salesforce Marketing Cloud Suite ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Salesforce Marketing Cloud Suite’s overall reputation. This data-driven overview will show you exactly how Salesforce Marketing Cloud Suite is rated - including how it compares to competitors.

Salesforce Marketing Cloud Suite's Overall Rating Summary

  • Average Rating:3.9/5
  • Total Reviews:9,083 reviews
  • Sources:G2, Capterra, Gartner, Trustradius, Getapp, Softwareadvice, Trustpilot
  • Last updated:September 1, 2025

Salesforce Marketing Cloud Suite Ratings by Source

PlatformRatingReviewsLast Update
G2 logoG2
4/5
4,648+ reviews05.08.25
Capterra logoCapterra
4.2/5
525+ reviews01.09.25
Gartner logoGartner
4.2/5
667+ reviews13.01.25
Trustradius logoTrustradius
4/5
1,442+ reviews01.09.25
Getapp logoGetapp
4.1/5
650+ reviews03.02.25
Softwareadvice logoSoftwareadvice
4.1/5
652+ reviews01.09.25
Trustpilot logoTrustpilot
1.4/5
499+ reviews03.03.25

What is Salesforce Marketing Cloud Suite?

Salesforce Marketing Cloud is an AI-powered, cloud-based digital marketing platform that helps marketers segment their audience, deliver personalized messages, track campaign performance, and optimize strategies based on real-time insights. It offers a connected suite of tools for unifying and activating first-party customer data, managing and automating marketing campaigns across various channels, and delivering real-time personalization. Key components include Data Cloud for Marketing, Personalization, Engagement, Account Engagement, and Intelligence, all designed to drive customer loyalty and effective marketing outcomes.

🤔 Salesforce Marketing Cloud Suite vs Competitors: How Do Ratings Compare?

Check out Salesforce Marketing Cloud Suite Alternatives

Frequently Asked Questions

How many stars is Salesforce Marketing Cloud Suite rated?

Salesforce Marketing Cloud Suite has an average star rating of 3.9 out of 5 stars based on average of 9,083 reviews as of September 2025.

Where does the rating data come from?

The ratings are pulled from Salesforce Marketing Cloud Suite public reviews pages on platforms: G2, Capterra, Gartner, Trustradius, Getapp, Softwareadvice, Trustpilot. We update these ratings monthly to ensure they reflect the most current customer feedback.

How overall average rating for Salesforce Marketing Cloud Suite is calculated?

The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.