Rocket.Chat Ratings (September 2025)
This page breaks down Rocket.Chat ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Rocket.Chat’s overall reputation. This data-driven overview will show you exactly how Rocket.Chat is rated - including how it compares to competitors.
Rocket.Chat's Overall Rating Summary
- Average Rating:4.3/5
- Total Reviews:852 reviews
- Sources:G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice, Producthunt, Facebook
- Last updated:September 1, 2025
Rocket.Chat Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.2/5 | 334+ reviews | 01.09.25 |
 Capterra | 4.3/5 | 156+ reviews | 01.09.25 |
 Trustradius | 4.5/5 | 9+ reviews | 08.06.25 |
 Gartner | 4/5 | 1+ reviews | 01.09.25 |
 Getapp | 4.3/5 | 156+ reviews | 01.09.25 |
 Softwareadvice | 4.3/5 | 156+ reviews | 01.09.25 |
 Producthunt | 5/5 | 10+ reviews | 07.07.25 |
 Facebook | 4.7/5 | 30+ reviews | 01.09.25 |
What is Rocket.Chat?
Rocket.Chat is a secure and compliant collaboration platform that allows teams to collaborate with real-time chat, audio, file sharing, and video calls, while also enabling communication with partners, vendors, and customers. It offers features such as omnichannel customer service, custom messaging experiences, and a marketplace for apps and integrations. The platform supports self-hosted, air-gapped, or secure cloud deployment options, ensuring 100% control, privacy, and customization.
🤔 Rocket.Chat vs Competitors: How Do Ratings Compare?
Check out Rocket.Chat AlternativesFrequently Asked Questions
How trustworthy is Rocket.Chat?
According to G2 and Capterra review sites Rocket.Chat holds ratings of 4.2/5 and 4.3/5 respectively from 490 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Rocket.Chat rated?
Rocket.Chat has an average star rating of 4.3 out of 5 stars based on average of 852 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Rocket.Chat public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice, Producthunt, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Rocket.Chat is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.