Retention.com Ratings (September 2025)
This page breaks down Retention.com ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Retention.com’s overall reputation. This data-driven overview will show you exactly how Retention.com is rated - including how it compares to competitors.
Retention.com's Overall Rating Summary
- Average Rating:4.7/5
- Total Reviews:249 reviews
- Sources:G2, Capterra, Shopify, Trustradius, Facebook
- Last updated:September 1, 2025
Retention.com Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.5/5 | 114+ reviews | 07.07.25 |
 Capterra | 4/5 | 7+ reviews | 08.06.25 |
 Shopify | 5/5 | 110+ reviews | 08.06.25 |
 Trustradius | 5/5 | 10+ reviews | 04.05.25 |
 Facebook | 4.5/5 | 8+ reviews | 08.06.25 |
What is Retention.com?
Retention.com's identity resolution software helps Shopify merchants recover lost shoppers and increase Klaviyo flow revenue by 2-3x by identifying website visitors, even if they don’t fill out a form. The platform offers over 80 integrations, including Shopify and Klaviyo, and features such as Grow, Reclaim, and Meta Persistent Audiences to re-engage lapsed audiences and boost revenue. Users can expect significant ROI, with reported figures like 50x ROI in the first 90 days and 10x ROI with 175k net-new emails added in 8 months.
🤔 Retention.com vs Competitors: How Do Ratings Compare?
Check out Retention.com AlternativesFrequently Asked Questions
How trustworthy is Retention.com?
According to G2 and Trustradius review sites Retention.com holds ratings of 4.5/5 and 5/5 respectively from 124 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Retention.com rated?
Retention.com has an average star rating of 4.7 out of 5 stars based on average of 249 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Retention.com public reviews pages on platforms: G2, Capterra, Shopify, Trustradius, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Retention.com is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.