respond.io Ratings (September 2025)
This page breaks down respond.io ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand respond.io’s overall reputation. This data-driven overview will show you exactly how respond.io is rated - including how it compares to competitors.
respond.io's Overall Rating Summary
- Average Rating:4.7/5
- Total Reviews:409 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Getapp, Softwareadvice
- Last updated:September 1, 2025
respond.io Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.8/5 | 359+ reviews | 01.09.25 |
 Capterra | 4.2/5 | 12+ reviews | 01.09.25 |
 Trustpilot | 2.2/5 | 8+ reviews | 01.09.25 |
 Trustradius | 4/5 | 6+ reviews | 01.09.25 |
 Getapp | 4.2/5 | 12+ reviews | 01.09.25 |
 Softwareadvice | 4.2/5 | 12+ reviews | 01.09.25 |
What is respond.io?
Respond.io is a customer conversation management software that enables businesses to capture leads from various sources, automate chat responses, and convert leads into customers. Key features include lead capture through messaging apps, ads, website widgets, and offline interactions, as well as lead qualification, response automation, meeting booking, and lead distribution. The platform also offers tools for sales chat conversions, CRM integrations, and customer retention through promotions, newsletters, and conversational support.
🤔 respond.io vs Competitors: How Do Ratings Compare?
Check out respond.io AlternativesFrequently Asked Questions
How trustworthy is respond.io?
According to G2 and Capterra review sites respond.io holds ratings of 4.8/5 and 4.2/5 respectively from 371 reviews, highlights excellent reputation and user approval as of September 2025.
How many stars is respond.io rated?
respond.io has an average star rating of 4.7 out of 5 stars based on average of 409 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from respond.io public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for respond.io is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.