PointForward Ratings (September 2025)

This page breaks down PointForward ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand PointForward’s overall reputation. This data-driven overview will show you exactly how PointForward is rated - including how it compares to competitors.

PointForward's Overall Rating Summary

  • Average Rating:4.3/5
  • Total Reviews:25 reviews
  • Sources:G2, Facebook
  • Last updated:September 1, 2025

PointForward Ratings by Source

PlatformRatingReviewsLast Update
G2 logoG2
4.1/5
11+ reviews12.11.24
Facebook logoFacebook
4.4/5
14+ reviews07.07.25

What is PointForward?

Point Forward is a pioneer in using ethnographic research to help companies understand complex human behavior and how it matters to their business, delivering clarity and conviction about what to do next. They have worked with clients like Chick-fil-A to create customer experience strategies and conducted studies leading to innovations in packaging and retail technology. Point Forward helps companies find new ways to support meaningful experiences such as joy, exploration, and connection.

🤔 PointForward vs Competitors: How Do Ratings Compare?

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Frequently Asked Questions

How trustworthy is PointForward?

According to G2 review site PointForward holds rating of 4.1/5, indicating that users consistently find value and reliability in the platform as of September 2025.

How many stars is PointForward rated?

PointForward has an average star rating of 4.3 out of 5 stars based on average of 25 reviews as of September 2025.

Where does the rating data come from?

The ratings are pulled from PointForward public reviews pages on platforms: G2, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.

How overall average rating for PointForward is calculated?

The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.