PayPal Ratings (September 2025)
This page breaks down PayPal ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand PayPal’s overall reputation. This data-driven overview will show you exactly how PayPal is rated - including how it compares to competitors.
PayPal's Overall Rating Summary
- Average Rating:3.7/5
- Total Reviews:116,142 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Getapp, Softwareadvice, Gartner, Producthunt, Shopify
- Last updated:September 1, 2025
PayPal Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.4/5 | 2,253+ reviews | 01.09.25 |
 Capterra | 4.7/5 | 25,915+ reviews | 01.09.25 |
 Trustpilot | 1.3/5 | 35,007+ reviews | 01.09.25 |
 Trustradius | 4/5 | 231+ reviews | 08.06.25 |
 Getapp | 4.7/5 | 25,914+ reviews | 01.09.25 |
 Softwareadvice | 4.7/5 | 25,915+ reviews | 01.09.25 |
 Gartner | 4.6/5 | 9+ reviews | 06.04.25 |
 Producthunt | 4.3/5 | 27+ reviews | 01.09.25 |
 Shopify | 5/5 | 871+ reviews | 04.05.25 |
What is PayPal?
PayPal offers a range of services for personal, small business, and enterprise users, including "Buy Now, Pay Later," rewards, credit and cards, and secure money transfers. Small businesses can benefit from online checkout, installment payments, invoicing, POS systems, business debit cards, loans, risk management, and reporting tools. Enterprise solutions include global payment processing, fraud protection, and support for various industries like retail, travel, and insurance.
🤔 PayPal vs Competitors: How Do Ratings Compare?
Check out PayPal AlternativesFrequently Asked Questions
How many stars is PayPal rated?
PayPal has an average star rating of 3.7 out of 5 stars based on average of 116,142 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from PayPal public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Getapp, Softwareadvice, Gartner, Producthunt, Shopify. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for PayPal is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.