PagerDuty Ratings (September 2025)
This page breaks down PagerDuty ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand PagerDuty’s overall reputation. This data-driven overview will show you exactly how PagerDuty is rated - including how it compares to competitors.
PagerDuty's Overall Rating Summary
- Average Rating:4.5/5
- Total Reviews:1,935 reviews
- Sources:G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice, Facebook
- Last updated:September 1, 2025
PagerDuty Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.5/5 | 904+ reviews | 01.09.25 |
 Capterra | 4.6/5 | 217+ reviews | 01.09.25 |
 Trustradius | 4.5/5 | 259+ reviews | 01.09.25 |
 Gartner | 4.4/5 | 105+ reviews | 06.04.25 |
 Getapp | 4.6/5 | 217+ reviews | 01.09.25 |
 Softwareadvice | 4.6/5 | 217+ reviews | 01.09.25 |
 Facebook | 4.4/5 | 16+ reviews | 05.08.25 |
What is PagerDuty?
PagerDuty offers a range of products including Incident Management for rapid issue resolution, AIOps to reduce alert noise, Automation for critical work, and Customer Service Ops to bridge support and engineering teams. The platform also features Status Pages for system status, Stakeholders Communications for real-time updates, and over 700 integrations. Additionally, PagerDuty Copilot leverages generative AI for critical operations work, and the Developer Platform allows customization of the PagerDuty experience.
🤔 PagerDuty vs Competitors: How Do Ratings Compare?
Check out PagerDuty AlternativesFrequently Asked Questions
How trustworthy is PagerDuty?
According to G2 and Trustradius review sites PagerDuty holds ratings of 4.5/5 and 4.5/5 respectively from 1,163 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is PagerDuty rated?
PagerDuty has an average star rating of 4.5 out of 5 stars based on average of 1,935 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from PagerDuty public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for PagerDuty is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.