OnBase Ratings (September 2025)
This page breaks down OnBase ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand OnBase’s overall reputation. This data-driven overview will show you exactly how OnBase is rated - including how it compares to competitors.
OnBase's Overall Rating Summary
- Average Rating:4.3/5
- Total Reviews:912 reviews
- Sources:G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice, Facebook
- Last updated:September 1, 2025
OnBase Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.4/5 | 293+ reviews | 01.09.25 |
 Capterra | 4.3/5 | 80+ reviews | 01.09.25 |
 Trustradius | 4/5 | 96+ reviews | 01.09.25 |
 Gartner | 4.2/5 | 281+ reviews | 01.09.25 |
 Getapp | 4.3/5 | 80+ reviews | 01.09.25 |
 Softwareadvice | 4.3/5 | 80+ reviews | 01.09.25 |
 Facebook | 5/5 | 2+ reviews | 03.02.25 |
What is OnBase?
OnBase is a content services platform that organizes, manages, and optimizes your content, processes, and cases, empowering organizations to become more agile, efficient, and effective. Key features include automated multichannel capture, reporting and analytics, process automation, case management, collaboration, and retention and records management. OnBase integrates with key applications to automate processes and keep data in sync, enhancing decision-making and operational efficiency.
🤔 OnBase vs Competitors: How Do Ratings Compare?
Check out OnBase AlternativesFrequently Asked Questions
How trustworthy is OnBase?
According to G2 and Gartner review sites OnBase holds ratings of 4.4/5 and 4.2/5 respectively from 574 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is OnBase rated?
OnBase has an average star rating of 4.3 out of 5 stars based on average of 912 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from OnBase public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for OnBase is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.