This page breaks down Ngage Live Chat ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Ngage Live Chat’s overall reputation. This data-driven overview will show you exactly how Ngage Live Chat is rated - including how it compares to competitors.

Ngage Live Chat's Overall Rating Summary

  • Average Rating:4.6/5
  • Total Reviews:97 reviews
  • Sources:G2, Trustpilot, Facebook
  • Last updated:September 1, 2025

Ngage Live Chat Ratings by Source

PlatformRatingReviewsLast Update
G2 logoG2
4.6/5
27+ reviews01.09.25
Trustpilot logoTrustpilot
4.6/5
68+ reviews01.09.25
Facebook logoFacebook
3/5
2+ reviews01.09.25

What is Ngage Live Chat?

Ngage Live Chat is a platform with highly trained operators that engage website visitors 24/7, turning them into clients by capturing and forwarding vital information to improve intake and sales processes. Key features include live transfer, text-to-chat, CRM integration, Spanish chat, 24/7/365 chat, immediate delivery & text message notifications, and integrations with Avvo, Lawyers.com, and Facebook Messenger. The service is designed to increase website conversions and offers pay-for-performance pricing, analytics integration, and automated email/text functionality.

🤔 Ngage Live Chat vs Competitors: How Do Ratings Compare?

Check out Ngage Live Chat Alternatives

Frequently Asked Questions

How trustworthy is Ngage Live Chat?

According to Trustpilot and G2 review sites Ngage Live Chat holds ratings of 4.6/5 and 4.6/5 respectively from 95 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.

How many stars is Ngage Live Chat rated?

Ngage Live Chat has an average star rating of 4.6 out of 5 stars based on average of 97 reviews as of September 2025.

Where does the rating data come from?

The ratings are pulled from Ngage Live Chat public reviews pages on platforms: G2, Trustpilot, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.

How overall average rating for Ngage Live Chat is calculated?

The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.