New Relic Ratings (September 2025)
This page breaks down New Relic ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand New Relic’s overall reputation. This data-driven overview will show you exactly how New Relic is rated - including how it compares to competitors.
New Relic's Overall Rating Summary
- Average Rating:4.4/5
- Total Reviews:2,831 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Gartner, Getapp, Softwareadvice
- Last updated:September 1, 2025
New Relic Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.4/5 | 513+ reviews | 01.09.25 |
 Capterra | 4.5/5 | 193+ reviews | 01.09.25 |
 Trustpilot | 1.9/5 | 13+ reviews | 01.09.25 |
 Trustradius | 4/5 | 334+ reviews | 01.09.25 |
 Gartner | 4.5/5 | 1,392+ reviews | 01.09.25 |
 Getapp | 4.5/5 | 193+ reviews | 01.09.25 |
 Softwareadvice | 4.5/5 | 193+ reviews | 01.09.25 |
What is New Relic?
New Relic offers an All-in-One Observability Platform with 30+ capabilities and 750+ integrations, leveraging AI to monitor, debug, and improve the entire stack. Key features include APM 360, Browser Real User Monitoring, Infrastructure Monitoring, Log Management, and AI Monitoring. The platform supports full-stack observability, including front end, back end, infrastructure, vulnerabilities, and logs, with a flexible pricing model based on actual usage.
🤔 New Relic vs Competitors: How Do Ratings Compare?
Check out New Relic AlternativesFrequently Asked Questions
How trustworthy is New Relic?
According to Gartner and G2 review sites New Relic holds ratings of 4.5/5 and 4.4/5 respectively from 1,905 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is New Relic rated?
New Relic has an average star rating of 4.4 out of 5 stars based on average of 2,831 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from New Relic public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Gartner, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for New Relic is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.