Lob Ratings (September 2025)
This page breaks down Lob ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Lob’s overall reputation. This data-driven overview will show you exactly how Lob is rated - including how it compares to competitors.
Lob's Overall Rating Summary
- Average Rating:4.3/5
- Total Reviews:273 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Producthunt, Shopify, Getapp, Softwareadvice, Facebook
- Last updated:September 1, 2025
Lob Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.3/5 | 221+ reviews | 01.09.25 |
 Capterra | 4.4/5 | 9+ reviews | 01.09.25 |
 Trustpilot | 3.8/5 | 3+ reviews | 01.09.25 |
 Trustradius | 5/5 | 10+ reviews | 01.09.25 |
 Producthunt | 5/5 | 4+ reviews | 07.07.25 |
 Shopify | 5/5 | 1+ reviews | 06.04.25 |
 Getapp | 4.4/5 | 9+ reviews | 01.09.25 |
 Softwareadvice | 4.4/5 | 9+ reviews | 01.09.25 |
 Facebook | 4.4/5 | 7+ reviews | 07.07.25 |
What is Lob?
Lob's platform transforms direct mail into intelligent mail that is connected, personalized, and measurable, automating direct mail through a nationwide print delivery network. It offers features like audience targeting, address verification, and sustainable mail, with built-in analytics tools to measure and report direct mail ROI. The platform integrates with existing tech stacks, supports omnichannel marketing, and ensures data security with GDPR, SOC 2, and HIPAA certifications.
🤔 Lob vs Competitors: How Do Ratings Compare?
Check out Lob AlternativesFrequently Asked Questions
How trustworthy is Lob?
According to G2 and Trustradius review sites Lob holds ratings of 4.3/5 and 5/5 respectively from 231 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Lob rated?
Lob has an average star rating of 4.3 out of 5 stars based on average of 273 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Lob public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Producthunt, Shopify, Getapp, Softwareadvice, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Lob is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.