JumpCloud Ratings (September 2025)
This page breaks down JumpCloud ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand JumpCloud’s overall reputation. This data-driven overview will show you exactly how JumpCloud is rated - including how it compares to competitors.
JumpCloud's Overall Rating Summary
- Average Rating:4.5/5
- Total Reviews:4,403 reviews
- Sources:G2, Capterra, Trustradius, Gartner, Trustpilot, Getapp, Softwareadvice, Facebook
- Last updated:September 1, 2025
JumpCloud Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.5/5 | 3,511+ reviews | 01.09.25 |
 Capterra | 4.7/5 | 218+ reviews | 01.09.25 |
 Trustradius | 4.5/5 | 42+ reviews | 06.04.25 |
 Gartner | 4.5/5 | 85+ reviews | 01.09.25 |
 Trustpilot | 3.4/5 | 2+ reviews | 01.09.25 |
 Getapp | 4.6/5 | 316+ reviews | 07.07.25 |
 Softwareadvice | 4.7/5 | 218+ reviews | 01.09.25 |
 Facebook | 4.3/5 | 11+ reviews | 05.08.25 |
What is JumpCloud?
JumpCloud's open directory platform unifies technology stacks across identity, access, and device management, offering features like MFA, MDM, patch management, and system insights for Apple, Windows, and Linux. It provides secure, frictionless access to resources, supports passwordless login, and helps achieve compliance. The platform also includes capabilities for centralized identity control, lifecycle management, and integrations with HRIS and API services.
🤔 JumpCloud vs Competitors: How Do Ratings Compare?
Check out JumpCloud AlternativesFrequently Asked Questions
How trustworthy is JumpCloud?
According to G2 and Capterra review sites JumpCloud holds ratings of 4.5/5 and 4.7/5 respectively from 3,729 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is JumpCloud rated?
JumpCloud has an average star rating of 4.5 out of 5 stars based on average of 4,403 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from JumpCloud public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Trustpilot, Getapp, Softwareadvice, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for JumpCloud is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.