This page breaks down Jotform ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Jotform’s overall reputation. This data-driven overview will show you exactly how Jotform is rated - including how it compares to competitors.

Jotform's Overall Rating Summary

  • Average Rating:4.7/5
  • Total Reviews:14,007 reviews
  • Sources:G2, Capterra, Trustpilot, Trustradius, Gartner, Getapp, Softwareadvice, Producthunt, Shopify
  • Last updated:September 1, 2025

Jotform Ratings by Source

PlatformRatingReviewsLast Update
G2 logoG2
4.7/5
3,791+ reviews01.09.25
Capterra logoCapterra
4.7/5
2,590+ reviews01.09.25
Trustpilot logoTrustpilot
4.4/5
1,500+ reviews01.09.25
Trustradius logoTrustradius
4.5/5
359+ reviews01.09.25
Gartner logoGartner
4.5/5
79+ reviews01.09.25
Getapp logoGetapp
4.7/5
2,590+ reviews01.09.25
Softwareadvice logoSoftwareadvice
4.7/5
2,590+ reviews01.09.25
Producthunt logoProducthunt
5/5
498+ reviews07.07.25
Shopify logoShopify
4.9/5
10+ reviews07.07.25

What is Jotform?

Jotform offers an online Form Builder that allows users to create professional-looking forms with no coding, using their own logo, fonts, and colors. It integrates with over 150 business apps, including email marketing services, project management boards, CRMs, and cloud storage apps, and supports seamless online payment collection. Jotform is trusted by over 25 million users for its powerful forms that use conditional logic, accept payments, generate reports, and automate workflows.

🤔 Jotform vs Competitors: How Do Ratings Compare?

Check out Jotform Alternatives

Frequently Asked Questions

How trustworthy is Jotform?

According to G2 and Capterra review sites Jotform holds ratings of 4.7/5 and 4.7/5 respectively from 6,381 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.

How many stars is Jotform rated?

Jotform has an average star rating of 4.7 out of 5 stars based on average of 14,007 reviews as of September 2025.

Where does the rating data come from?

The ratings are pulled from Jotform public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Gartner, Getapp, Softwareadvice, Producthunt, Shopify. We update these ratings monthly to ensure they reflect the most current customer feedback.

How overall average rating for Jotform is calculated?

The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.