JivoChat Ratings (September 2025)
This page breaks down JivoChat ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand JivoChat’s overall reputation. This data-driven overview will show you exactly how JivoChat is rated - including how it compares to competitors.
JivoChat's Overall Rating Summary
- Average Rating:4.4/5
- Total Reviews:571 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Shopify, Producthunt, Getapp, Softwareadvice, Facebook, Omr
- Last updated:September 1, 2025
JivoChat Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.6/5 | 50+ reviews | 01.09.25 |
 Capterra | 4.6/5 | 105+ reviews | 01.09.25 |
 Trustpilot | 1.6/5 | 28+ reviews | 01.09.25 |
 Trustradius | 5/5 | 10+ reviews | 06.04.25 |
 Shopify | 4.3/5 | 110+ reviews | 11.12.24 |
 Producthunt | 4.8/5 | 19+ reviews | 07.07.25 |
 Getapp | 4.6/5 | 105+ reviews | 01.09.25 |
 Softwareadvice | 4.6/5 | 105+ reviews | 01.09.25 |
 Facebook | 3.8/5 | 37+ reviews | 05.08.25 |
 Omr | 4/5 | 2+ reviews | 08.06.25 |
What is JivoChat?
JivoChat offers a comprehensive platform for customer engagement, featuring live chat for websites and mobile apps, chatbots, WhatsApp Business, AI assistant, and Jivo Marketing. It integrates with various social media and messaging platforms like Instagram, Facebook, Telegram, Viber, and Apple Business Chat, and supports telephony, videoconferencing, CRM, team chats, email integration, and API for developers. The platform aims to streamline customer communication by consolidating all contact channels into one location, enhancing support service efficiency and customer satisfaction.
🤔 JivoChat vs Competitors: How Do Ratings Compare?
Check out JivoChat AlternativesFrequently Asked Questions
How trustworthy is JivoChat?
According to Capterra and G2 review sites JivoChat holds ratings of 4.6/5 and 4.6/5 respectively from 155 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.
How many stars is JivoChat rated?
JivoChat has an average star rating of 4.4 out of 5 stars based on average of 571 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from JivoChat public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Shopify, Producthunt, Getapp, Softwareadvice, Facebook, Omr. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for JivoChat is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.