Insider Ratings (September 2025)
This page breaks down Insider ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Insider’s overall reputation. This data-driven overview will show you exactly how Insider is rated - including how it compares to competitors.
Insider's Overall Rating Summary
- Average Rating:4.8/5
- Total Reviews:1,285 reviews
- Sources:G2, Gartner, Shopify, Trustradius
- Last updated:September 1, 2025
Insider Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.8/5 | 1,089+ reviews | 07.03.25 |
 Gartner | 4.9/5 | 168+ reviews | 07.03.25 |
 Shopify | 4.9/5 | 12+ reviews | 07.03.25 |
 Trustradius | 3.95/5 | 16+ reviews | 13.01.25 |
What is Insider?
Insider is an AI-native platform for individualized, cross-channel customer experiences, enabling marketers to connect data across channels, predict future behavior with AI, and automate cross-channel journeys. The platform offers capabilities such as Customer Data Management, 360° Customer Profiles, Audience Segmentation, Personalization, Recommendations, and Journey Orchestration across 12+ channels including Web, Email, SMS, and WhatsApp. Insider's solutions help optimize customer acquisition, increase engagement, and reduce churn, driving significant ROI and conversion rate improvements for brands.
🤔 Insider vs Competitors: How Do Ratings Compare?
Check out Insider AlternativesFrequently Asked Questions
How trustworthy is Insider?
According to G2 and Gartner review sites Insider holds ratings of 4.8/5 and 4.9/5 respectively from 1,257 reviews, highlights excellent reputation and user approval as of September 2025.
How many stars is Insider rated?
Insider has an average star rating of 4.8 out of 5 stars based on average of 1,285 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Insider public reviews pages on platforms: G2, Gartner, Shopify, Trustradius. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Insider is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.