This page breaks down Influx ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Influx’s overall reputation. This data-driven overview will show you exactly how Influx is rated - including how it compares to competitors.

Influx's Overall Rating Summary

  • Average Rating:4.6/5
  • Total Reviews:283 reviews
  • Sources:G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice, Facebook, Trustpilot
  • Last updated:September 1, 2025

Influx Ratings by Source

PlatformRatingReviewsLast Update
G2 logoG2
4.4/5
100+ reviews05.08.25
Capterra logoCapterra
4.9/5
21+ reviews01.09.25
Trustradius logoTrustradius
4.5/5
16+ reviews07.03.25
Gartner logoGartner
4.6/5
44+ reviews08.06.25
Getapp logoGetapp
4.9/5
21+ reviews01.09.25
Softwareadvice logoSoftwareadvice
4.9/5
21+ reviews05.08.25
Facebook logoFacebook
5/5
5+ reviews05.08.25
Trustpilot logoTrustpilot
4.8/5
55+ reviews05.08.25

What is Influx?

Influx provides fast, flexible, 24/7 customer service with month-to-month plans, offering Support as a Service, part-time or full-time agents, and custom teams. Their services include email, chat, social media, and voice support, with capabilities to scale operations quickly and autonomously improve performance through three levels of management. Influx ensures high-quality, brand-specific support with a follow-the-sun model, rapid first-touch resolutions, and flexible pricing options.

🤔 Influx vs Competitors: How Do Ratings Compare?

Check out Influx Alternatives

Frequently Asked Questions

How trustworthy is Influx?

According to G2 and Trustpilot review sites Influx holds ratings of 4.4/5 and 4.8/5 respectively from 155 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.

How many stars is Influx rated?

Influx has an average star rating of 4.6 out of 5 stars based on average of 283 reviews as of September 2025.

Where does the rating data come from?

The ratings are pulled from Influx public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice, Facebook, Trustpilot. We update these ratings monthly to ensure they reflect the most current customer feedback.

How overall average rating for Influx is calculated?

The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.