IBM watsonx Assistant Ratings (September 2025)
This page breaks down IBM watsonx Assistant ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand IBM watsonx Assistant’s overall reputation. This data-driven overview will show you exactly how IBM watsonx Assistant is rated - including how it compares to competitors.
IBM watsonx Assistant's Overall Rating Summary
- Average Rating:4.4/5
- Total Reviews:701 reviews
- Sources:G2, Capterra, Trustradius, Gartner, Wordpress
- Last updated:September 1, 2025
IBM watsonx Assistant Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.4/5 | 327+ reviews | 01.09.25 |
 Capterra | 4.4/5 | 10+ reviews | 13.01.25 |
 Trustradius | 4.5/5 | 228+ reviews | 07.07.25 |
 Gartner | 4.4/5 | 111+ reviews | 06.04.25 |
 Wordpress | 4.4/5 | 25+ reviews | 08.06.25 |
What is IBM watsonx Assistant?
IBM watsonx Assistant is a next-gen conversational AI solution that enables users to build generative AI Assistants for frictionless self-service experiences across any device or channel, enhancing customer care and employee productivity. Key features include a user-friendly interface with a drag-and-drop conversation builder, pre-built templates, out-of-the-box Large Language Models, Natural Language Processing and Understanding, and Intelligent Context Gathering. It also offers retrieval-augmented generation for accurate, contextual answers, robust analytics, pre-built integrations, and added security measures.
🤔 IBM watsonx Assistant vs Competitors: How Do Ratings Compare?
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How trustworthy is IBM watsonx Assistant?
According to G2 and Trustradius review sites IBM watsonx Assistant holds ratings of 4.4/5 and 4.5/5 respectively from 555 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is IBM watsonx Assistant rated?
IBM watsonx Assistant has an average star rating of 4.4 out of 5 stars based on average of 701 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from IBM watsonx Assistant public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Wordpress. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for IBM watsonx Assistant is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.