Gusto Ratings (September 2025)
This page breaks down Gusto ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Gusto’s overall reputation. This data-driven overview will show you exactly how Gusto is rated - including how it compares to competitors.
Gusto's Overall Rating Summary
- Average Rating:4.3/5
- Total Reviews:22,103 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Producthunt, Shopify, Getapp, Softwareadvice, Gartner, Facebook
- Last updated:September 1, 2025
Gusto Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.6/5 | 5,656+ reviews | 01.09.25 |
 Capterra | 4.6/5 | 4,158+ reviews | 01.09.25 |
 Trustpilot | 2.1/5 | 2,219+ reviews | 01.09.25 |
 Trustradius | 4.5/5 | 1,364+ reviews | 01.09.25 |
 Producthunt | 4.9/5 | 75+ reviews | 06.03.25 |
 Shopify | 5/5 | 4+ reviews | 04.05.25 |
 Getapp | 4.6/5 | 4,157+ reviews | 01.09.25 |
 Softwareadvice | 4.6/5 | 4,158+ reviews | 01.09.25 |
 Gartner | 5/5 | 1+ reviews | 06.03.25 |
 Facebook | 4.6/5 | 311+ reviews | 06.03.25 |
What is Gusto?
Gusto offers a comprehensive platform to automate payroll, provide employee benefits, and manage HR, featuring capabilities such as automated deductions, direct deposit, tax filing, time tracking, and compliance. It supports various business sizes and types, including new businesses, small businesses, mid-size businesses, and remote teams, with solutions for payroll, benefits, hiring, onboarding, and integrations with other tools. Gusto also provides specialized services for accountants and developers, including a modern accounting dashboard, APIs for payroll integration, and extensive resources for professional development.
🤔 Gusto vs Competitors: How Do Ratings Compare?
Check out Gusto AlternativesFrequently Asked Questions
How trustworthy is Gusto?
According to G2 and Capterra review sites Gusto holds ratings of 4.6/5 and 4.6/5 respectively from 9,814 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.
How many stars is Gusto rated?
Gusto has an average star rating of 4.3 out of 5 stars based on average of 22,103 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Gusto public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Producthunt, Shopify, Getapp, Softwareadvice, Gartner, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Gusto is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.