GoTo Connect Ratings (September 2025)
This page breaks down GoTo Connect ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand GoTo Connect’s overall reputation. This data-driven overview will show you exactly how GoTo Connect is rated - including how it compares to competitors.
GoTo Connect's Overall Rating Summary
- Average Rating:4.4/5
- Total Reviews:3,991 reviews
- Sources:G2, Capterra, Trustradius, Gartner, Trustpilot, Getapp, Softwareadvice
- Last updated:September 1, 2025
GoTo Connect Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.4/5 | 1,351+ reviews | 01.09.25 |
 Capterra | 4.5/5 | 672+ reviews | 01.09.25 |
 Trustradius | 4.5/5 | 407+ reviews | 01.09.25 |
 Gartner | 4.3/5 | 89+ reviews | 13.01.25 |
 Trustpilot | 2.7/5 | 128+ reviews | 01.09.25 |
 Getapp | 4.5/5 | 672+ reviews | 01.09.25 |
 Softwareadvice | 4.5/5 | 672+ reviews | 01.09.25 |
What is GoTo Connect?
GoTo Connect is an all-in-one business communication software that includes a cloud-based phone system, customer engagement tools, and advanced reporting capabilities. It offers features like unlimited call routing, auto attendants, outbound SMS campaigns, AI-assisted personalization, and a visual dial plan editor. The platform supports multi-channel communication, including phone, email, chat, and social media, and provides robust integrations and quality management capabilities.
🤔 GoTo Connect vs Competitors: How Do Ratings Compare?
Check out GoTo Connect AlternativesFrequently Asked Questions
How trustworthy is GoTo Connect?
According to G2 and Capterra review sites GoTo Connect holds ratings of 4.4/5 and 4.5/5 respectively from 2,023 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is GoTo Connect rated?
GoTo Connect has an average star rating of 4.4 out of 5 stars based on average of 3,991 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from GoTo Connect public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Trustpilot, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for GoTo Connect is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.