This page breaks down Google My Business ratings from all verified review sources to give you a clear, unbiased view of what real users think in August 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Google My Business’s overall reputation. This data-driven overview will show you exactly how Google My Business is rated - including how it compares to competitors.

Google My Business's Overall Rating Summary

  • Average Rating:4.5/5
  • Total Reviews:503 reviews
  • Sources:G2, Capterra, Trustpilot, Trustradius
  • Last updated:August 5, 2025

Google My Business Ratings by Source

PlatformRatingReviewsLast Update
G2 logoG2
4.6/5
372+ reviews05.08.25
Capterra logoCapterra
4.7/5
25+ reviews11.12.24
Trustpilot logoTrustpilot
2/5
15+ reviews03.02.25
Trustradius logoTrustradius
4.45/5
91+ reviews13.01.25

What is Google My Business?

Create a free Business Profile on Google to turn people who find you on Google Search and Maps into new customers by personalizing your profile with photos, offers, posts, and more. Manage your profile easily from Search and Maps, add essential info like phone number and operating hours, and highlight your business's unique attributes. Connect with customers through posts, offers, direct messaging, and respond to reviews to build trust and keep customers updated.

🤔 Google My Business vs Competitors: How Do Ratings Compare?

Check out Google My Business Alternatives

Frequently Asked Questions

How trustworthy is Google My Business?

According to G2 and Trustradius review sites Google My Business holds ratings of 4.6/5 and 4.45/5 respectively from 463 reviews, indicating a strong level of trust and satisfaction among users as of August 2025.

How many stars is Google My Business rated?

Google My Business has an average star rating of 4.5 out of 5 stars based on average of 503 reviews as of August 2025.

Where does the rating data come from?

The ratings are pulled from Google My Business public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius. We update these ratings monthly to ensure they reflect the most current customer feedback.

How overall average rating for Google My Business is calculated?

The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.