GLPI Ratings (September 2025)
This page breaks down GLPI ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand GLPI’s overall reputation. This data-driven overview will show you exactly how GLPI is rated - including how it compares to competitors.
GLPI's Overall Rating Summary
- Average Rating:4.5/5
- Total Reviews:181 reviews
- Sources:G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice, Facebook
- Last updated:September 1, 2025
GLPI Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.5/5 | 38+ reviews | 01.09.25 |
 Capterra | 4.5/5 | 42+ reviews | 01.09.25 |
 Trustradius | 4.5/5 | 8+ reviews | 07.07.25 |
 Gartner | 4.9/5 | 3+ reviews | 01.09.25 |
 Getapp | 4.5/5 | 42+ reviews | 01.09.25 |
 Softwareadvice | 4.5/5 | 42+ reviews | 01.09.25 |
 Facebook | 5/5 | 6+ reviews | 04.05.25 |
What is GLPI?
GLPI is an open source service management software designed to manage Helpdesk and IT assets, offering features such as incident/request management, SLA definition, and asset inventory linking for 360° control of IT infrastructure. It includes capabilities for tracking expenses, contracts, suppliers, and user database management, with options for support, backups, updates, and exclusive plugins through GLPI Network Cloud. GLPI is available as a free community version or with on-premise support starting from 100 €/month and cloud support at 19€ per IT agent/month.
🤔 GLPI vs Competitors: How Do Ratings Compare?
Check out GLPI AlternativesFrequently Asked Questions
How trustworthy is GLPI?
According to Capterra and G2 review sites GLPI holds ratings of 4.5/5 and 4.5/5 respectively from 80 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is GLPI rated?
GLPI has an average star rating of 4.5 out of 5 stars based on average of 181 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from GLPI public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for GLPI is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.