Gem Ratings (September 2025)
This page breaks down Gem ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Gem’s overall reputation. This data-driven overview will show you exactly how Gem is rated - including how it compares to competitors.
Gem's Overall Rating Summary
- Average Rating:4.8/5
- Total Reviews:5,903 reviews
- Sources:G2, Capterra, Trustradius, Shopify, Producthunt, Getapp, Softwareadvice, Facebook
- Last updated:September 1, 2025
Gem Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.8/5 | 248+ reviews | 01.09.25 |
 Capterra | 4.7/5 | 122+ reviews | 01.09.25 |
 Trustradius | 5/5 | 11+ reviews | 01.09.25 |
 Shopify | 4.8/5 | 4,876+ reviews | 11.12.24 |
 Producthunt | 4.8/5 | 31+ reviews | 06.04.25 |
 Getapp | 4.7/5 | 122+ reviews | 01.09.25 |
 Softwareadvice | 4.7/5 | 122+ reviews | 01.09.25 |
 Facebook | 4.2/5 | 371+ reviews | 04.05.25 |
What is Gem?
Gem is an AI-powered recruiting platform that enhances your ATS with integrated products for sourcing, CRM, AI, and analytics, providing an all-in-one solution for smaller organizations. It unifies the recruiting tech stack by merging candidate touch points from LinkedIn, email, and the ATS, offering a single view for recruiters and a robust two-way ATS integration. Gem helps teams drive results with tools for leaders, recruiters, sourcers, recruitment marketers, and recruiting operations, and features like personalized outreach, branded email campaigns, and full-funnel analytics.
🤔 Gem vs Competitors: How Do Ratings Compare?
Check out Gem AlternativesFrequently Asked Questions
How trustworthy is Gem?
According to G2 and Capterra review sites Gem holds ratings of 4.8/5 and 4.7/5 respectively from 370 reviews, highlights excellent reputation and user approval as of September 2025.
How many stars is Gem rated?
Gem has an average star rating of 4.8 out of 5 stars based on average of 5,903 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Gem public reviews pages on platforms: G2, Capterra, Trustradius, Shopify, Producthunt, Getapp, Softwareadvice, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Gem is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.