eGain Social Ratings (September 2025)
This page breaks down eGain Social ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand eGain Social’s overall reputation. This data-driven overview will show you exactly how eGain Social is rated - including how it compares to competitors.
eGain Social's Overall Rating Summary
- Average Rating:3.1/5
- Total Reviews:11 reviews
- Sources:G2, Trustpilot
- Last updated:September 1, 2025
eGain Social Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 3.6/5 | 6+ reviews | 05.08.25 |
 Trustpilot | 2.5/5 | 5+ reviews | 01.09.25 |
What is eGain Social?
eGain Social™ is a unique social media management product that integrates social customer service, knowledge harvesting, and reputation management. It enables businesses to monitor social networks like Facebook and Twitter, analyze content for sentiment, and post responses in media-customized formats. Key features include seamless integration with traditional customer service channels, advanced workflows for routing social posts, and comprehensive operational metrics.
🤔 eGain Social vs Competitors: How Do Ratings Compare?
Check out eGain Social AlternativesFrequently Asked Questions
How many stars is eGain Social rated?
eGain Social has an average star rating of 3.1 out of 5 stars based on average of 11 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from eGain Social public reviews pages on platforms: G2, Trustpilot. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for eGain Social is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.