Drift Ratings (August 2025)
This page breaks down Drift ratings from all verified review sources to give you a clear, unbiased view of what real users think in August 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Drift’s overall reputation. This data-driven overview will show you exactly how Drift is rated - including how it compares to competitors.
Drift's Overall Rating Summary
- Average Rating:4.4/5
- Total Reviews:2,684 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Gartner, Producthunt, Getapp, Shopify, Softwareadvice, Facebook
- Last updated:August 5, 2025
Drift Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.4/5 | 1,252+ reviews | 05.08.25 |
 Capterra | 4.5/5 | 199+ reviews | 07.07.25 |
 Trustpilot | 1.2/5 | 107+ reviews | 05.08.25 |
 Trustradius | 4/5 | 174+ reviews | 07.07.25 |
 Gartner | 4.7/5 | 28+ reviews | 13.01.25 |
 Producthunt | 4.9/5 | 400+ reviews | 04.05.25 |
 Getapp | 4.5/5 | 199+ reviews | 05.08.25 |
 Shopify | 5/5 | 3+ reviews | 04.05.25 |
 Softwareadvice | 4.5/5 | 199+ reviews | 08.06.25 |
 Facebook | 5/5 | 123+ reviews | 04.05.25 |
What is Drift?
Drift is an AI-powered buyer engagement platform that personalizes conversations at every stage of the buyer’s journey, featuring capabilities like AI-Powered Chatbots, Conversational Landing Pages, and Bionic Chatbots. It offers solutions for marketing, sales, and service, including tools for generating high-quality leads, automating customer support, and engaging target accounts. Drift's platform also includes integrations, real-time notifications, and advanced analytics to enhance sales efficiency and pipeline growth.
🤔 Drift vs Competitors: How Do Ratings Compare?
Check out Drift AlternativesFrequently Asked Questions
How trustworthy is Drift?
According to G2 and Producthunt review sites Drift holds ratings of 4.4/5 and 4.9/5 respectively from 1,652 reviews, indicating that users consistently find value and reliability in the platform as of August 2025.
How many stars is Drift rated?
Drift has an average star rating of 4.4 out of 5 stars based on average of 2,684 reviews as of August 2025.
Where does the rating data come from?
The ratings are pulled from Drift public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Gartner, Producthunt, Getapp, Shopify, Softwareadvice, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Drift is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.