Docusign Ratings (September 2025)
This page breaks down Docusign ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Docusign’s overall reputation. This data-driven overview will show you exactly how Docusign is rated - including how it compares to competitors.
Docusign's Overall Rating Summary
- Average Rating:4.6/5
- Total Reviews:32,551 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Gartner, Getapp, Softwareadvice
- Last updated:September 1, 2025
Docusign Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.5/5 | 2,517+ reviews | 01.09.25 |
 Capterra | 4.7/5 | 9,036+ reviews | 01.09.25 |
 Trustpilot | 1.5/5 | 1,050+ reviews | 01.09.25 |
 Trustradius | 4.5/5 | 1,137+ reviews | 01.09.25 |
 Gartner | 4.5/5 | 739+ reviews | 01.09.25 |
 Getapp | 4.7/5 | 9,036+ reviews | 01.09.25 |
 Softwareadvice | 4.7/5 | 9,036+ reviews | 01.09.25 |
What is Docusign?
Docusign Intelligent Agreement Management (IAM) leverages AI to transform how businesses create, commit to, and manage agreements, offering applications tailored for various business needs such as sales, customer experience, legal, human resources, and procurement. Key features include eSignature, Contract Lifecycle Management, Identify, Document Generation, Web Forms, Electronic Notarization, Multi-channel Delivery, and APIs for integration. Platform services like Docusign Maestro, Navigator, and AI automate workflows, manage and analyze agreements, and transform static data, enhancing efficiency and unlocking hidden business value.
🤔 Docusign vs Competitors: How Do Ratings Compare?
Check out Docusign AlternativesFrequently Asked Questions
How trustworthy is Docusign?
According to Capterra and G2 review sites Docusign holds ratings of 4.7/5 and 4.5/5 respectively from 11,553 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.
How many stars is Docusign rated?
Docusign has an average star rating of 4.6 out of 5 stars based on average of 32,551 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Docusign public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Gartner, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Docusign is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.