ConnectWise RMM Ratings (September 2025)
This page breaks down ConnectWise RMM ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand ConnectWise RMM’s overall reputation. This data-driven overview will show you exactly how ConnectWise RMM is rated - including how it compares to competitors.
ConnectWise RMM's Overall Rating Summary
- Average Rating:3.1/5
- Total Reviews:1,141 reviews
- Sources:G2, Capterra, Trustradius, Gartner, Trustpilot, Getapp, Softwareadvice
- Last updated:September 1, 2025
ConnectWise RMM Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.1/5 | 64+ reviews | 01.09.25 |
 Capterra | 4.3/5 | 15+ reviews | 01.09.25 |
 Trustradius | 3.5/5 | 29+ reviews | 01.09.25 |
 Gartner | 3.9/5 | 149+ reviews | 14.01.25 |
 Trustpilot | 2.8/5 | 854+ reviews | 07.07.25 |
 Getapp | 4.3/5 | 15+ reviews | 01.09.25 |
 Softwareadvice | 4.3/5 | 15+ reviews | 01.09.25 |
What is ConnectWise RMM?
ConnectWise offers a range of solutions including Business Management, Unified Monitoring and Management, Cybersecurity and Data Protection, and the Asio MSP Platform. Key features include professional services automation (PSA), advanced quote and proposal automation (CPQ), KPI dashboards (BrightGauge), centralized IT documentation (ITBoost), and customer service feedback (SmileBack). Their RMM software provides automation, scalability, centralized IT management, and intelligent alerts, with additional support from NOC services and ConnectWise ScreenConnect for remote access.
🤔 ConnectWise RMM vs Competitors: How Do Ratings Compare?
Check out ConnectWise RMM AlternativesFrequently Asked Questions
How many stars is ConnectWise RMM rated?
ConnectWise RMM has an average star rating of 3.1 out of 5 stars based on average of 1,141 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from ConnectWise RMM public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Trustpilot, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for ConnectWise RMM is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.