ConnectWise PSA Ratings (September 2025)
This page breaks down ConnectWise PSA ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand ConnectWise PSA’s overall reputation. This data-driven overview will show you exactly how ConnectWise PSA is rated - including how it compares to competitors.
ConnectWise PSA's Overall Rating Summary
- Average Rating:3.6/5
- Total Reviews:2,550 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Getapp, Softwareadvice, Gartner
- Last updated:September 1, 2025
ConnectWise PSA Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 3.9/5 | 508+ reviews | 01.09.25 |
 Capterra | 4.1/5 | 267+ reviews | 01.09.25 |
 Trustpilot | 2.8/5 | 854+ reviews | 01.09.25 |
 Trustradius | 4/5 | 384+ reviews | 08.06.25 |
 Getapp | 4.1/5 | 267+ reviews | 01.09.25 |
 Softwareadvice | 4.1/5 | 267+ reviews | 01.09.25 |
 Gartner | 4.7/5 | 3+ reviews | 01.09.25 |
What is ConnectWise PSA?
ConnectWise offers a range of solutions including ConnectWise PSA for professional services automation, which streamlines business management for MSPs with features like pipeline building, service desk, billing automation, time tracking, project management, and reporting. The Asio platform is purpose-built for MSPs, integrating generative AI and automation to enhance efficiency and customer satisfaction. Additionally, ConnectWise provides cybersecurity solutions such as MDR, SIEM, and vulnerability management, as well as data protection services like SaaS Backup and Co-Managed Backup.
🤔 ConnectWise PSA vs Competitors: How Do Ratings Compare?
Check out ConnectWise PSA AlternativesFrequently Asked Questions
How many stars is ConnectWise PSA rated?
ConnectWise PSA has an average star rating of 3.6 out of 5 stars based on average of 2,550 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from ConnectWise PSA public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Getapp, Softwareadvice, Gartner. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for ConnectWise PSA is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.