Chatfuel Ratings (September 2025)
This page breaks down Chatfuel ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Chatfuel’s overall reputation. This data-driven overview will show you exactly how Chatfuel is rated - including how it compares to competitors.
Chatfuel's Overall Rating Summary
- Average Rating:4.3/5
- Total Reviews:174 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Producthunt, Softwareadvice, Getapp
- Last updated:September 1, 2025
Chatfuel Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.4/5 | 45+ reviews | 01.09.25 |
 Capterra | 4.3/5 | 28+ reviews | 01.09.25 |
 Trustpilot | 3/5 | 8+ reviews | 01.09.25 |
 Trustradius | 5/5 | 5+ reviews | 01.09.25 |
 Producthunt | 4.9/5 | 32+ reviews | 07.07.25 |
 Softwareadvice | 4.3/5 | 28+ reviews | 01.09.25 |
 Getapp | 4/5 | 28+ reviews | 01.09.25 |
What is Chatfuel?
Chatfuel offers an advanced messaging platform for business communication, automating customer interactions on Facebook, WhatsApp, Instagram, and websites. Key features include AI-powered bots for booking appointments, answering FAQs, lead qualification, product recommendations, and more, with integrations to tools like Stripe, Calendly, Shopify, Zapier, and Google Sheets. The platform also provides powerful tools for customer engagement, such as segmentation, real-time analysis, A/B testing, and GDPR compliance.
🤔 Chatfuel vs Competitors: How Do Ratings Compare?
Check out Chatfuel AlternativesFrequently Asked Questions
How trustworthy is Chatfuel?
According to G2 and Producthunt review sites Chatfuel holds ratings of 4.4/5 and 4.9/5 respectively from 77 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Chatfuel rated?
Chatfuel has an average star rating of 4.3 out of 5 stars based on average of 174 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Chatfuel public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Producthunt, Softwareadvice, Getapp. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Chatfuel is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.