Chatbase Ratings (September 2025)
This page breaks down Chatbase ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Chatbase’s overall reputation. This data-driven overview will show you exactly how Chatbase is rated - including how it compares to competitors.
Chatbase's Overall Rating Summary
- Average Rating:4.2/5
- Total Reviews:282 reviews
- Sources:G2, Capterra, Trustpilot, Producthunt, Getapp, Softwareadvice, Shopify, Facebook, Trustradius
- Last updated:September 1, 2025
Chatbase Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.7/5 | 13+ reviews | 05.08.25 |
 Capterra | 4.3/5 | 73+ reviews | 05.08.25 |
 Trustpilot | 2.1/5 | 12+ reviews | 05.08.25 |
 Producthunt | 3.2/5 | 25+ reviews | 05.08.25 |
 Getapp | 4.3/5 | 73+ reviews | 05.08.25 |
 Softwareadvice | 4.3/5 | 73+ reviews | 05.08.25 |
 Shopify | 5/5 | 2+ reviews | 04.05.25 |
 Facebook | 5/5 | 1+ reviews | 05.08.25 |
 Trustradius | 5/5 | 10+ reviews | 05.08.25 |
What is Chatbase?
Chatbase offers a custom ChatGPT for your website, enabling customer support, lead generation, and user engagement. Key features include trustworthy answers, lead generation engine, advanced analytics, multiple data sources, customizations, whitelabel, privacy & security, auto-retrain, integrations with tools like Slack and WhatsApp, and support for 80+ languages. Users can import data, customize behavior and appearance, embed the chatbot on their website, and integrate it with their tools.
🤔 Chatbase vs Competitors: How Do Ratings Compare?
Check out Chatbase AlternativesFrequently Asked Questions
How trustworthy is Chatbase?
According to Capterra and G2 review sites Chatbase holds ratings of 4.3/5 and 4.7/5 respectively from 86 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Chatbase rated?
Chatbase has an average star rating of 4.2 out of 5 stars based on average of 282 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Chatbase public reviews pages on platforms: G2, Capterra, Trustpilot, Producthunt, Getapp, Softwareadvice, Shopify, Facebook, Trustradius. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Chatbase is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.