This page breaks down Capterra ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Capterra’s overall reputation. This data-driven overview will show you exactly how Capterra is rated - including how it compares to competitors.

Capterra's Overall Rating Summary

  • Average Rating:3.6/5
  • Total Reviews:1,248 reviews
  • Sources:G2, Trustpilot, Trustradius, Wordpress
  • Last updated:September 1, 2025

Capterra Ratings by Source

PlatformRatingReviewsLast Update
G2 logoG2
3.8/5
129+ reviews06.03.25
Trustpilot logoTrustpilot
3.6/5
1,066+ reviews06.03.25
Trustradius logoTrustradius
3.5/5
49+ reviews06.03.25
Wordpress logoWordpress
4.3/5
4+ reviews06.04.25

What is Capterra?

Capterra helps businesses find the best software solutions by evaluating options based on price, features, business size, industry, and user ratings. It offers in-depth comparisons, objective research, and insights from over 2 million verified user reviews to aid in decision-making. Featured software categories include CRM, Email Marketing, Help Desk, Human Resource, and Project Management Software.

🤔 Capterra vs Competitors: How Do Ratings Compare?

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Frequently Asked Questions

How many stars is Capterra rated?

Capterra has an average star rating of 3.6 out of 5 stars based on average of 1,248 reviews as of September 2025.

Where does the rating data come from?

The ratings are pulled from Capterra public reviews pages on platforms: G2, Trustpilot, Trustradius, Wordpress. We update these ratings monthly to ensure they reflect the most current customer feedback.

How overall average rating for Capterra is calculated?

The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.