Callbox Ratings (September 2025)
This page breaks down Callbox ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Callbox’s overall reputation. This data-driven overview will show you exactly how Callbox is rated - including how it compares to competitors.
Callbox's Overall Rating Summary
- Average Rating:4.4/5
- Total Reviews:143 reviews
- Sources:G2, Capterra, Trustradius, Getapp, Softwareadvice, Facebook, Producthunt, Gartner
- Last updated:September 1, 2025
Callbox Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.5/5 | 91+ reviews | 01.09.25 |
 Capterra | 4.3/5 | 11+ reviews | 01.09.25 |
 Trustradius | 2.5/5 | 5+ reviews | 01.09.25 |
 Getapp | 4.9/5 | 7+ reviews | 01.09.25 |
 Softwareadvice | 4.9/5 | 7+ reviews | 01.09.25 |
 Facebook | 3.8/5 | 19+ reviews | 04.05.25 |
 Producthunt | 5/5 | 2+ reviews | 05.08.25 |
 Gartner | 5/5 | 1+ reviews | 05.08.25 |
What is Callbox?
Call Box is a comprehensive call tracking and cloud phone system solution that allows businesses to gain transparent insight into every phone call, eliminate inefficiencies in call handling, and improve caller experience. Key features include AI-powered call review, seamless CRM integrations, in-depth reporting and alerts, and a reliable cloud-based phone system through a partnership with GoTo Connect. The platform also offers targeted phone skills training and generative AI solutions to enhance staff performance and customer interactions.
🤔 Callbox vs Competitors: How Do Ratings Compare?
Check out Callbox AlternativesFrequently Asked Questions
How trustworthy is Callbox?
According to G2 and Capterra review sites Callbox holds ratings of 4.5/5 and 4.3/5 respectively from 102 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Callbox rated?
Callbox has an average star rating of 4.4 out of 5 stars based on average of 143 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Callbox public reviews pages on platforms: G2, Capterra, Trustradius, Getapp, Softwareadvice, Facebook, Producthunt, Gartner. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Callbox is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.