Box Ratings (September 2025)
This page breaks down Box ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Box’s overall reputation. This data-driven overview will show you exactly how Box is rated - including how it compares to competitors.
Box's Overall Rating Summary
- Average Rating:4.3/5
- Total Reviews:23,828 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Gartner, Getapp, Softwareadvice
- Last updated:September 1, 2025
Box Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.2/5 | 5,017+ reviews | 05.08.25 |
 Capterra | 4.4/5 | 5,613+ reviews | 07.07.25 |
 Trustpilot | 1.1/5 | 549+ reviews | 04.05.25 |
 Trustradius | 4/5 | 717+ reviews | 03.03.25 |
 Gartner | 4.4/5 | 693+ reviews | 03.02.25 |
 Getapp | 4.4/5 | 5,620+ reviews | 05.08.25 |
 Softwareadvice | 4.4/5 | 5,619+ reviews | 05.08.25 |
What is Box?
Box offers secure collaboration with anyone, anywhere, on any device through its Content Cloud, which includes features like advanced security controls, intelligent threat detection, and complete information governance. Box Sign provides natively integrated e-signatures, while Box Relay automates workflows, and Box Canvas enables visual collaboration. Additionally, Box supports over 1,500 app integrations, AI-powered content management, and offers open APIs for customization and content migration with Box Shuttle.
🤔 Box vs Competitors: How Do Ratings Compare?
Check out Box AlternativesFrequently Asked Questions
How trustworthy is Box?
According to Capterra and G2 review sites Box holds ratings of 4.4/5 and 4.2/5 respectively from 10,630 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Box rated?
Box has an average star rating of 4.3 out of 5 stars based on average of 23,828 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Box public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Gartner, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Box is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.